1. AGREEMENT TO TERMS
These Terms of Service (“Terms”) establish a legally binding agreement between you, whether as an individual or on behalf of a legal entity (“you”), and Love Retold LLC., doing business as Love Retold (“Love Retold,” “we,” “us,” or “our”) concerning your access to and use of the https://loveretold.com website and any related media channels, mobile applications, or linked services (collectively, the “Site”). We are incorporated in the state of California, United States, with a principal office at Love Retold LLC, 113070 Saticoy St, North Hollywood, CA 91605.
By accessing or using the Site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you are expressly prohibited from using the Site and should stop using it immediately.
Any supplemental provisions or guidelines that may be posted on the Site are fully incorporated herein by reference. We reserve the right, at our sole discretion, to modify these Terms at any time. We will notify you of any changes by updating the “Last Updated” date above, and you acknowledge you waive the right to receive specific notice of each individual update. Please check these Terms regularly to ensure you understand the Terms in effect whenever you use the Site. Your continued use of the Site after such changes are posted will constitute acceptance of the revised Terms.
The Site’s content may not be suitable for use in every jurisdiction. Those who choose to access the Site from outside the United States do so on their own initiative and bear all responsibility for complying with local laws. The Site is not intended to satisfy any industry-specific regulations (e.g., HIPAA, FISMA). If your use would be subject to such laws, you may not use the Site. Furthermore, you may not use the Site in a way that violates the Gramm-Leach-Bliley Act (GLBA).
The Site is intended for users who are at least 13 years old. If you are a minor in the jurisdiction where you live (typically under 18), you must have the approval and direct supervision of your parent or guardian to use the Site. If you are a minor, ensure your parent or guardian reads and agrees to these Terms before you begin using the Site.
2. INTELLECTUAL PROPERTY RIGHTS
Except where otherwise noted, we own all rights in and to the Site, including but not limited to all source code, databases, software, functionality, designs, audio, video, text, photographs, graphics (collectively, the “Content”), and the trademarks, service marks, and logos contained therein (the “Marks”). These are protected under various copyright, trademark, and competition laws in the United States and internationally. The Content and Marks are available on the Site “as is” for your personal information and non-commercial use only, unless otherwise permitted in these Terms.
Subject to your eligibility to use the Site, we grant you a limited license to access the Site and download or print a single copy of any section of the Content for personal, non-commercial use. We retain all rights in the Site, Content, and Marks not expressly granted to you.
3. USER REPRESENTATIONS
By accessing the Site, you represent and warrant that:
All registration details you provide are true, accurate, current, and complete.
You will promptly update any registration information as necessary.
You have the legal capacity to agree to these Terms.
You are at least 13 years of age.
You are either not a minor in your jurisdiction or have the necessary parental permission if you are.
You will not access the Site by automated or non-human means (e.g., using scripts or bots).
You will not use the Site for any illegal or unauthorized purpose.
Your use of the Site does not violate any applicable law or regulation.
If any information you provide is false, out of date, or incomplete, we may suspend or terminate your account and refuse further use of the Site.
4. USER REGISTRATION
You may need to register an account with the Site. You are responsible for keeping your password confidential and for all activities associated with your account. We reserve the right to reclaim or modify any username we deem inappropriate, offensive, or otherwise objectionable at our sole discretion.
5. FEES AND PAYMENT
We accept the following payment methods:
- American Express
- Mastercard
- Visa
Certain services on the Site may require a fee. You agree to provide accurate purchase and account details for any transactions made through the Site and keep them updated, including your payment method and email address. You agree that we may bill you through an online account and add sales tax where required. Pricing is subject to change at any time. All payments are to be made in U.S. dollars.
You authorize us to charge your chosen payment method for all fees at the posted rates. If your purchase involves recurring charges, you consent to automatic recurring billing without needing separate approval for each charge. You may cancel at any time, but you remain responsible for fees incurred prior to cancellation.
We reserve the right to correct any errors in pricing, even if payment was requested or received, and to decline any order placed via the Site.
6. CANCELLATION
You can cancel your subscription at any time by contacting us (details provided below). Your cancellation will be effective at the end of the current billing period.
If you are not satisfied with our services, please reach out to us at support@loveretold.com or call (+1)2032734628.
7. SOFTWARE
Our services may include software for use in connection with the Site. If that software is accompanied by an End User License Agreement (EULA), the EULA terms control. If not, we grant you a limited, non-exclusive, revocable, and non-transferable license to use the software in line with these Terms. Software is provided “as is,” and we do not offer any warranty for it. You assume any risk arising from your use of such software, which may not be reproduced or redistributed contrary to these Terms or any applicable EULA.
8. PROHIBITED ACTIVITIES
You agree not to use the Site for any purpose beyond what we make available. You may not:
Collect data or other content from the Site to create or compile a database without our explicit permission.
Deceive or attempt to gather sensitive information like passwords.
Circumvent security features of the Site or restrict others’ use of the Site.
Disparage, tarnish, or otherwise harm us or the Site in our sole opinion.
Use any content obtained from the Site to harass or harm another individual.
Abuse our support services or submit false claims of misconduct.
Use the Site in violation of any laws or regulations.
Frame or link to the Site without authorization.
Upload viruses, Trojan horses, or similar destructive code.
Engage in any automated use of the Site, such as using bots to post comments.
Remove copyright or proprietary notices.
Impersonate another user or use someone else’s username.
Upload or transmit material that acts as a passive or active information collection mechanism.
Interfere with or disrupt the Site or its connected networks.
Harass, intimidate, or threaten our employees or agents.
Bypass measures designed to prevent or restrict access to any part of the Site.
Copy or adapt the Site’s software (Flash, PHP, HTML, JavaScript, etc.).
Reverse engineer or decompile the Site’s software, except where allowed by law.
Use a buying or purchasing agent to make transactions on the Site.
Gather usernames or email addresses for sending unsolicited communications.
Use the Site to compete with us or for any revenue-generating venture without permission.
Advertise or offer to sell goods and services on the Site.
Transfer or sell your user profile.
9. USER GENERATED CONTRIBUTIONS
We may allow you to chat, post, or participate in blogs, forums, and other interactive features (“Contributions”). These may include text, graphics, videos, photos, or other materials you submit. Contributions may be viewable by other users or third parties, so any information you share could be treated as non-confidential. By providing Contributions, you confirm and warrant that:
You own or have the right to use and authorize us and other Site users to use your Contributions as described.
The distribution or public display of your Contributions does not infringe the proprietary rights of any party.
You have obtained any necessary permissions or releases from individuals appearing in your Contributions.
Your Contributions are not false or misleading.
Your Contributions do not contain unsolicited promotions, spam, or unlawful content.
Your Contributions are not obscene, harassing, defamatory, or otherwise objectionable.
Your Contributions do not violate any applicable law.
Your Contributions do not violate another’s privacy or publicity rights.
Your Contributions do not contravene laws related to child protection.
Your Contributions do not include offensive remarks about race, origin, gender, disability, etc.
Your Contributions do not otherwise breach these Terms or any applicable law.
Any violation of the above may result in suspension or termination of your right to use the Site.
10. CONTRIBUTION LICENSE
By posting your Contributions, you automatically grant us an unrestricted, worldwide, royalty-free, perpetual, non-exclusive, and fully transferable license to use, copy, reproduce, distribute, sell, publish, broadcast, modify, and prepare derivative works from your Contributions for any purpose, in any media format. This license includes the right to use your name, trademarks, and logos (if provided) and to allow third parties to do the same.
You retain full ownership of your Contributions and any intellectual property rights in them. We are not responsible for any statements in your Contributions. You agree to release us from all liability related to your Contributions and to refrain from legal actions against us regarding these submissions.
We reserve the right to edit, remove, or reorganize any Contributions for any reason without notice, as well as to pre-screen or delete Contributions we deem inappropriate. We have no obligation to monitor user Contributions.
11. GUIDELINES FOR REVIEWS
If the Site enables user reviews or ratings, you agree that:
You have firsthand experience with the subject of the review.
Your review does not contain abusive, racist, or hateful language.
Your review does not contain discriminatory references or illegal content.
You are not posting reviews on behalf of competitors if your review is negative.
You do not post false or misleading statements.
You do not coordinate with others to leave biased reviews.
We may accept, reject, or remove reviews at our discretion. Reviews do not represent our views or endorsements, and we assume no liability for any feedback or consequences arising from it. By posting a review, you grant us a perpetual, worldwide, royalty-free license to reproduce, display, and distribute the content of your review.
12. MOBILE APPLICATION LICENSE
Use License
If you access the Site via a mobile application, we grant you a revocable, non-exclusive, non-transferable license to install and use the application on your devices in line with these Terms. You agree not to:
Decompile, reverse engineer, or otherwise attempt to derive source code.
Modify or create derivative works from the application.
Violate applicable laws in using the application.
Remove or obscure copyright or trademark notices.
Use the application for commercial purposes outside its intended scope.
Make the application available to multiple users or devices simultaneously.
Use the application to send automated queries or unsolicited communications.
Use our proprietary information to build competing products.
Apple and Android Devices
When you download the application from the Apple Store or Google Play (each an “App Distributor”), you acknowledge that:
The license granted is limited to a non-transferable license on an Apple iOS or Android device you own or control, subject to the App Distributor’s terms of use.
We are solely responsible for providing maintenance and support regarding the application, per these Terms or as required by law.
If the application does not meet any applicable warranty, you may notify the App Distributor for a potential refund; the App Distributor is not otherwise responsible for warranty obligations.
You represent you are not in a country subject to a U.S. government embargo or listed as a prohibited or restricted party by the U.S. government.
You comply with all applicable third-party terms when using the application.
The App Distributor is a third-party beneficiary to these Terms and may enforce them.
13. SOCIAL MEDIA
You may link your account on the Site with your social media or third-party accounts (“Third-Party Accounts”). By doing so, you confirm:
You are entitled to disclose your Third-Party Account login details without violating any agreement.
We may access and store content from your Third-Party Account (e.g., friend lists) so it is available on the Site.
If a Third-Party Account or related service becomes unavailable, or if our access is restricted by that provider, the Site might not show your Third-Party Account content.
Your relationship with each Third-Party Account provider is solely between you and that provider.
You can disable the link between the Site and your Third-Party Accounts at any time by contacting us or adjusting your Site account settings.
14. SUBMISSIONS
Any questions, comments, suggestions, or other information you provide about the Site (“Submissions”) will be considered non-confidential and our exclusive property. We will own all rights to such Submissions and may use them without acknowledgment or compensation to you. You waive all moral rights in these Submissions and warrant that your Submissions are original or you have the right to provide them.
15. THIRD-PARTY WEBSITES AND CONTENT
The Site may link to or display content from third-party websites or resources. We do not verify, monitor, or guarantee the accuracy or appropriateness of such links or content. Any interactions you have with these third-party services are at your own risk and governed by their separate terms. We are not responsible for any damage or loss arising from those sites or resources, and you agree to hold us harmless from any claims related to them.
16. U.S. GOVERNMENT RIGHTS
Our services constitute “commercial items” as defined under Federal Acquisition Regulation (FAR) 2.101. For U.S. federal government users, the software and related documentation are licensed according to applicable FAR and Defense Federal Acquisition Regulation (DFARS) clauses. This clause supersedes any other clause or regulation addressing government rights in software or technical data.
17. SITE MANAGEMENT
We reserve the right, but are not obligated, to:
Monitor the Site for breaches of these Terms.
Take legal action against anyone who violates the law or these Terms (including reporting such violations to law enforcement).
In our sole discretion, restrict or remove your Contributions or your access to the Site.
Remove or disable files or content deemed excessively large or burdensome to our systems.
Otherwise manage the Site in ways designed to protect our rights and ensure it functions properly.
18. PRIVACY POLICY
We care about privacy. Please review our Privacy Policy at www.loveretold.com/privacypolicy. By using the Site, you agree to this Policy, which is incorporated into these Terms. The Site is hosted in the United States, and by using it from outside the U.S., you consent to your data being transferred and processed there. We do not knowingly solicit data from or market to children under 13, and will delete such data if we learn it was provided without verifiable parental consent.
19. COPYRIGHT INFRINGEMENTS
We respect others’ intellectual property. If you believe any material on the Site infringes your copyrights, please notify us using the contact details below. Include enough information for us to identify the copyrighted work allegedly infringed. Be aware that submitting false claims may result in liability for damages.
20. TERM AND TERMINATION
These Terms remain in effect while you use the Site. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, TO DENY ACCESS TO AND USE OF THE SITE TO ANY USER FOR ANY REASON, including for breach of any representation or warranty in these Terms or any applicable law. We may terminate or suspend your account and remove your content at any time without notice.
If we suspend or terminate your account, you may not create a new one under your name or someone else’s. We also reserve the right to take appropriate legal action, including civil or criminal proceedings.
21. MODIFICATIONS AND INTERRUPTIONS
We may alter, update, or remove portions of the Site at any time without notice and are not obligated to update any information. We shall not be liable for any modification, price change, suspension, or discontinuation of the Site. The Site may be unavailable at times due to maintenance or issues beyond our control, and we are not responsible for any inconvenience or loss that may result from such downtime.
22. GOVERNING LAW
These Terms and your use of the Site are governed by the laws of the State of California, without reference to its conflict of laws principles.
23. DISPUTE RESOLUTION
Informal Negotiations
Before initiating formal legal action, both parties agree to try resolving any dispute through good-faith informal discussions for at least 30 days. The process begins when one party notifies the other in writing.
Binding Arbitration
If a dispute is not resolved informally, it will be settled by binding arbitration in accordance with the Commercial Arbitration Rules of the American Arbitration Association (“AAA”). You understand you are waiving the right to a trial by jury. The arbitration may be held in person, by phone, or online, and the arbitrator’s decision will be final. Unless otherwise required by the AAA or law, arbitration will occur in Los Angeles, California.
If any dispute is brought before a court, it must be filed in the state or federal courts located in Los Angeles, California. The United Nations Convention on Contracts for the International Sale of Goods (CISG) and the Uniform Computer Information Transactions Act (UCITA) do not apply. Any action arising from these Terms must be brought within one (1) year of the cause of action.
Restrictions
Arbitration shall be limited to the individual dispute. No class actions or joint arbitrations are permitted.
Exceptions
The parties agree that the following disputes need not follow the informal negotiation or arbitration process: (1) enforcement or protection of a party’s intellectual property rights; (2) allegations of theft, piracy, or unauthorized use; (3) any claim for injunctive relief. If this arbitration provision is deemed unenforceable, such disputes will be decided by a court of competent jurisdiction in the courts referenced above.
24. CORRECTIONS
We may correct any typographical errors, inaccuracies, or omissions on the Site (including pricing and availability) without prior notice.
25. DISCLAIMER
THE SITE IS PROVIDED ON AN “AS-IS” AND “AS-AVAILABLE” BASIS. YOU AGREE THAT YOUR USE IS AT YOUR OWN RISK. TO THE EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THE ACCURACY OR COMPLETENESS OF THE SITE OR LINKED CONTENT AND ASSUME NO LIABILITY FOR ANY ERRORS, OMISSIONS, OR DAMAGES RELATING TO YOUR USE OF THE SITE.
WE WILL NOT BE RESPONSIBLE FOR ANY PRODUCT OR SERVICE ADVERTISED BY A THIRD PARTY THROUGH THE SITE, NOR WILL WE MONITOR ANY TRANSACTION BETWEEN USERS AND THIRD-PARTY PROVIDERS. EXERCISE CAUTION AND GOOD JUDGMENT WHEN PURCHASING PRODUCTS OR SERVICES THROUGH ANY MEDIUM OR IN ANY ENVIRONMENT.
26. LIMITATIONS OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY LAW, WE AND OUR DIRECTORS, EMPLOYEES, OR AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR SPECIAL DAMAGES, INCLUDING LOST PROFITS OR LOST DATA, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM RELATED TO THE SITE SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO US IN THE SIX (6) MONTHS PRIOR TO THE CLAIM. SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON WARRANTIES OR DAMAGES, SO THESE LIMITATIONS MAY NOT APPLY TO YOU.
27. INDEMNIFICATION
You agree to defend, indemnify, and hold us (including our subsidiaries, affiliates, officers, agents, and employees) harmless from any loss, damage, or demand (including reasonable attorneys’ fees) arising from:
Your Contributions,
Your use of the Site,
Your breach of these Terms,
Your violation of any third-party rights (including intellectual property), or
Any harmful act you commit against another user linked through the Site.
We reserve the right to assume exclusive defense and control of any matter at your expense, and you agree to cooperate with us in such defense.
28. USER DATA
We may maintain certain data you submit in relation to the Site’s performance, along with data regarding your usage. While we perform routine backups, you remain solely responsible for all data you transmit. You waive all claims against us for any loss or corruption of data.
29. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
Visiting the Site, sending us emails, or completing online forms constitutes electronic communication. You agree to receive electronic communications and that electronic signatures, agreements, and other records meet any legal requirement as if in writing. You waive any rights to require original signatures or delivery of non-electronic records.
30. CALIFORNIA USERS AND RESIDENTS
If you are a California resident and have a complaint you feel is unresolved, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:
1625 North Market Blvd., Suite N 112, Sacramento, California 95834
Telephone: (800) 952-5210 or (916) 445-1254
31. MISCELLANEOUS
These Terms and any policies or regulations posted by us on the Site constitute the complete agreement between you and us. Our failure to enforce any right or provision in these Terms does not act as a waiver of that right or provision. If any part of these Terms is deemed invalid or unenforceable, that portion is severable, and the remainder stays in effect. No joint venture, partnership, employment, or agency relationship is formed by these Terms. You agree these Terms will not be construed against us as the drafter. You waive any defenses you may have based on the electronic form of these Terms or the absence of physical signatures.
32. CONTACT US
To address any complaint or request further information about the Site, please contact us at:
Love Retold LLVC,
113070 Saticoy St
North Hollywood,
CA 91605
United States
Phone: (+1)800 430-2123
support@loveretold.com
